Sykes Enterprises
Earnings Details
1st Quarter March 2019
Monday, May 6, 2019 4:15:00 PM
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Sykes Sees Earnings Below Estimates

Sykes Enterprises (SYKE) reported 1st Quarter March 2019 earnings of $0.45 per share on revenue of $402.9 million. The consensus earnings estimate was $0.43 per share on revenue of $404.6 million. Revenue fell 2.8% compared to the same quarter a year ago.

The company said in its earnings release it expects second quarter earnings of $0.28 to $0.31 per share on revenue of $393.0 million to $398.0 million. The current consensus earnings estimate is $0.43 per share on revenue of $402.1 million for the quarter ending June 30, 2019. The company also said it expects 2019 earnings of $2.10 to $2.20 per share on revenue of $1.656 billion to $1.672 billion. The company's previous guidance was earnings of $2.18 to $2.31 per share on revenue of $1.656 billion to $1.676 billio and the current consensus earnings estimate is $2.22 per share on revenue of $1.66 billion for the year ending December 31, 2019.

Sykes Enterprises Inc provides outsourced customer contact management solutions and services in the business process outsourcing arena to companies within the communications, financial services, technology/consumer and other industries.

Reported Earnings
Earnings Whisper
Consensus Estimate
Reported Revenue
$402.9 Mil
Revenue Estimate
$404.6 Mil
Earnings Growth
Revenue Growth
Power Rating
Earnings Release

Sykes Enterprises, Incorporated Issues Notice of Release for First-Quarter 2019 Financial Results

TAMPA, Fla., May 06, 2019 (GLOBE NEWSWIRE) -- Sykes Enterprises, Incorporated ("SYKES" or the “Company”) (NASDAQ: SYKE), a leading provider of multi-channel demand generation and global customer engagement services, has released its financial results for the first-quarter ended March 31, 2019. The first-quarter 2019 financial results can be viewed at either, under the “Investor News” section, or using the following link:

About Sykes Enterprises, Incorporated
Sykes Enterprises, Incorporated (“SYKES” or “the Company”) is a leading provider of multi-channel demand generation and global customer engagement services. The Company provides differentiated full lifecycle customer engagement solutions and services primarily to Global 2000 companies and their end customers principally in the financial services, communications, technology, transportation & leisure and healthcare industries. SYKES’ differentiated full lifecycle management services platform effectively engages customers at every touchpoint within the customer journey, including digital marketing and acquisition, sales expertise, customer service, technical support and retention, many of which can be optimized by a suite of robotic process automation (“RPA”) and artificial intelligence (“AI”) solutions. The Company serves its clients through two geographic operating regions: the Americas (United States, Canada, Latin America, South Asia and Asia Pacific) and EMEA (Europe, the Middle East and Africa). Its Americas and EMEA regions primarily provide customer-engagement solutions and services with an emphasis on inbound multichannel demand generation, customer service and technical support to its clients’ customers. These services are delivered through multiple communication channels including phone, email, social media, text messaging, chat and digital self-service. The Company also provides various enterprise support services in the United States that include services for its clients’ internal support operations, from technical staffing services to outsourced corporate help desk services. In Europe, the Company provides fulfillment services, which includes order processing, payment processing, inventory control, product delivery and product returns handling. Additionally, through the acquisition of RPA provider Symphony Ventures Ltd (“Symphony”) coupled with its investment in AI through XSell Technologies, Inc. (“XSell”), the Company also provides a suite of solutions such as consulting, implementation, hosting and managed services that optimizes its differentiated full lifecycle management services platform. SYKES’ complete service offering helps its clients acquire, retain and increase the lifetime value of their customer relationships. The Company has developed an extensive global reach with customer engagement centers across six continents, including North America, South America, Europe, Asia, Australia and Africa. It delivers cost-effective solutions that generate demand, enhance the customer service experience, promote stronger brand loyalty, and bring about high levels of performance and profitability. For additional information please visit

For additional information contact:
Subhaash Kumar
Sykes Enterprises, Incorporated
(813) 233-7143

Source: Sykes Enterprises, Inc.