SYKE
$27.37
Sykes Enterprises
$.25
.92%
Earnings Details
2nd Quarter June 2017
Monday, August 7, 2017 4:06:53 PM
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Summary

Sykes Enterprises Beats but Guides Lower

Sykes Enterprises (SYKE) reported 2nd Quarter June 2017 earnings of $0.37 per share on revenue of $375.4 million. The consensus earnings estimate was $0.32 per share on revenue of $377.2 million. The Earnings Whisper number was $0.35 per share. Revenue grew 3.0% on a year-over-year basis.

The company said in its earnings release it expects third quarter non-GAAP earnings of $0.42 to $0.45 per share on revenue of $397.0 million to $402.0 million and 2017 earnings of $1.77 to $1.83 per share on revenue of $1.56 billion to $1.57 billion. The company's previous guidance was 2017 earnings of $2.07 to $2.14 per share on revenue of $1.58 billion to $1.595 billion. The current consensus earnings estimate is $0.60 per share on revenue of $405.9 million for the quarter ending September 30, 2017 and $2.11 per share on revenue of $1.59 billion for the year ending December 31, 2017.

Sykes Enterprises Inc provides outsourced customer contact management solutions and services in the business process outsourcing arena to companies within the communications, financial services, technology/consumer and other industries.

Results
Reported Earnings
$0.37
Earnings Whisper
$0.35
Consensus Estimate
$0.32
Reported Revenue
$375.4 Mil
Revenue Estimate
$377.2 Mil
Growth
Earnings Growth
Revenue Growth
Power Rating
Grade
Earnings Release

Sykes Enterprises, Incorporated Issues Notice of Release of Second-Quarter 2017 Financial Results

Sykes Enterprises, Incorporated ("SYKES" or the "Company") (SYKE), a global business process outsourcing (BPO) leader in providing comprehensive inbound customer engagement services to Global 2000 companies, has released its financial results for the second-quarter ended June 30, 2017. The second-quarter 2017 financial results can be viewed at either www.sykes.com, under the "Investor News" section, or using the following link: http://investor.sykes.com/company/investors/investor-news/2017/default.aspx.

About Sykes Enterprises, Incorporated

Sykes Enterprises, Incorporated ("SYKES" or "the Company") is a global business process outsourcing ("BPO") leader in providing comprehensive inbound customer engagement solutions and services to Global 2000 companies primarily in the communications, financial services, healthcare, technology, transportation and leisure, retail and other industries. The Company’s differentiated end-to-end solutions and service platform effectively engages consumers at every touch point in their customer lifecycle, starting from digital marketing and acquisition to customer support, technical support, up-sell/cross-sell and retention. SYKES serves its clients through two geographic operating regions: the Americas (United States, Canada, Latin America, Australia and the Asia Pacific Rim) and EMEA (Europe, the Middle East and Africa). Its Americas and EMEA regions primarily provide customer engagement services (with an emphasis on inbound technical support, digital marketing and demand generation, and customer service), which includes customer assistance, healthcare and roadside assistance, technical support, and product and service sales to our clients’ customers. These services are delivered through multiple communication channels including phone, e-mail, social media, text messaging, chat and digital self-service. It also provides various enterprise support services in the United States that include services for our clients’ internal support operations, from technical staffing services to outsourced corporate help desk services. In Europe, it also provides fulfillment services, which include order processing, payment processing, inventory control, product delivery and product returns handling. SYKES’ complete service offering helps its clients acquire, retain and increase the lifetime value of their customer relationships. The Company developed an extensive global reach with customer engagement centers across six continents, including North America, South America, Europe, Asia, Australia and Africa. It delivers cost-effective solutions that enhance the customer service experience, promote stronger brand loyalty, and bring about high levels of performance and profitability. For additional information please visit www.sykes.com.

For additional information contact:
Subhaash Kumar
Sykes Enterprises, Incorporated
(813) 233-7143

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