Sykes Enterprises
Earnings Details
4th Quarter December 2017
Monday, February 26, 2018 5:00:12 PM
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Sykes Enterprises (SYKE) reported 4th Quarter December 2017 earnings of $0.47 per share on revenue of $419.2 million. The consensus earnings estimate was $0.40 per share on revenue of $410.0 million. The Earnings Whisper number was $0.43 per share. Revenue grew 7.7% on a year-over-year basis.

The company said it expects first quarter earnings of $0.26 to $0.29 per share on revenue of $407.0 million to $412.0 million and 2018 earnings of $1.94 to $2.07 per share on revenue of $1.687 billion to $1.707 billion. The current consensus earnings estimate is $0.49 per share on revenue of $400.1 million for the quarter ending March 31, 2018 and $2.02 per share on revenue of $1.64 billion for the year ending December 31, 2018.

Sykes Enterprises Inc provides outsourced customer contact management solutions and services in the business process outsourcing arena to companies within the communications, financial services, technology/consumer and other industries.

Reported Earnings
Earnings Whisper
Consensus Estimate
Reported Revenue
$419.2 Mil
Revenue Estimate
$410.0 Mil
Earnings Growth
Revenue Growth
Power Rating
Earnings Release

Sykes Enterprises, Incorporated Issues Notice of Release of Fourth-Quarter 2017 Financial Results

Sykes Enterprises, Incorporated ("SYKES" or the "Company") (SYKE), a leading provider of multi-channel demand generation and global customer engagement services, has released its financial results for the fourth-quarter ended December 31, 2017. The fourth-quarter 2017 financial results can be viewed at either, under the "Investor News" section, or using the following link:

About Sykes Enterprises, Incorporated

Sykes Enterprises, Incorporated ("SYKES" or "the Company") is a leading provider of multi-channel demand generation and global customer engagement services. The Company provides differentiated full lifecycle customer-engagement solutions and services to Global 2000 companies and their end customers primarily in the technology, financial services, healthcare, communications and transportation & leisure industries. SYKES’ differentiated full lifecycle management services platform effectively engage customers at every touchpoint within the customer journey, including digital marketing and acquisition, sales expertise, customer service, technical support and retention. The Company serves its clients through two geographic operating regions: the Americas (United States, Canada, Latin America, South Asia and Asia Pacific) and EMEA (Europe, the Middle East and Africa). Its Americas and EMEA regions primarily provide customer-engagement solutions and services with an emphasis on inbound multichannel demand generation, customer service and technical support to its clients’ customers. These services are delivered through multiple communication channels including phone, email, social media, text messaging, chat and digital self-service. The Company also provides various enterprise support services in the United States that include services for our clients’ internal support operations, from technical staffing services to outsourced corporate help desk services. In Europe, the Company provides fulfillment services, which includes order processing, payment processing, inventory control, product delivery and product returns handling. Its complete service offering helps its clients acquire, retain and increase the lifetime value of their customer relationships. The Company has developed an extensive global reach with customer engagement centers across six continents, including North America, South America, Europe, Asia, Australia and Africa. It delivers cost-effective solutions that generate demand, enhance the customer service experience, promote stronger brand loyalty, and bring about high levels of performance and profitability. For additional information please visit

For additional information contact:

Subhaash Kumar

Sykes Enterprises, Incorporated

(813) 233-7143

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