USFD US Foods Holding Corp.
$109.93
US Foods Holding Corp. Q3 F2026 Earnings Call Transcript
AI Conference Call Analysis
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Conference Call Operator
Good morning and welcome to U.S. Foods' third quarter 2026 earnings conference call. At this time, all participants have been placed in a listen-only mode. A question and answer session will follow the speaker's prepared remarks. In order to ask a question, please press star followed by the number one at any time. We ask that you please limit yourselves to one question and a follow-up. I will now turn the conference over to Michael Neese, Senior Vice President, Investor Relations. Please go ahead.
Michael Neese
Senior Vice President, Investor Relations, US Foods
Thank you. Good morning, everyone, and welcome to the U.S. Foods Fiscal Third Quarter 2026 Orange Call. Joining us on today's call are Dave Flitman, Chair and CEO, and Dirk Locascio, our Chief Financial Officer. We will take your questions after our prepared remarks conclude. We ask that you please limit yourself to one question and one follow-up. Our earnings release issued this morning and today's presentation are available on the Best Relations page of our website at ir.usfoods.com. During today's call, unless otherwise stated, we will compare our fiscal third quarter 2026 results took the same period in 2025. In addition to historical information, certain statements made during today's calls are considered forward-looking statements. We ask that you review the risk factors contained in our Form 10-K for a detailed discussion of the potential factors that could cause our actual results to differ materially from those anticipated in these forward-looking statements. Lastly, during today's call, we will refer to certain All the reconciliation to the most comparable GAAP financial measures are included in the schedules for earnings release, as well as in the presentation slides posted on our website. We do not provide reconciliations for looking non-GAAP financial measures. Thank you, and I'll turn the call over to Dave.
Dave Flitman
Chair and Chief Executive Officer, US Foods
Thanks, Mike. Good morning, everyone, and thank you for joining us. I want to begin by thanking our 30,000 associates for their relentless focus on helping our customers make it and for their hard work that is making our company stronger, both of which are enabling us to consistently deliver above market results. The strength of our team is the key reason we were the only food service distributor recently named to the Forbes list of most trusted companies in America for the second consecutive year. Starting on slide three, Our third quarter results reflect continued market share gains and strong earnings growth supported by focused execution in a more challenging environment. We extended our track record of share gains to 22 consecutive quarters with independent restaurants and 24 consecutive quarters with healthcare. Adjusted EBITDA increased 10% and adjusted EBITDA margin expanded by 38 basis points, while adjusted diluted EPS increased 18% reflecting top-line growth, margin expansion, and the benefit of continued share repurchases. Our differentiated model is a clear competitive advantage. Our focus on the areas we are best positioned to win, independent restaurants, healthcare, and hospitality, resulted in solid growth across each target customer type. Independent restaurant case growth remained strong at 5%, with a two-year stack at 9%. Net new account growth improved once again to 5.5%, our strongest performance in more than three years. At the same time, the macroeconomic backdrop deteriorated during the quarter. Consumer confidence and labor market conditions weakened, fuel prices moved higher, and consumers became more value conscious. Although these factors pressured overall demand and resulted in total volume growth below our expectations, We remained focused on execution, gained share with our target customer types, and delivered strong earnings growth. Beyond our share gains, our self-help initiatives drove meaningful operating leverage with adjusted gross profit once again growing 170 basis points faster than adjusted operating expenses. Our operating leverage, robust cash generation, and strong balance sheet give us the flexibility to invest in the business while returning capital to shareholders. In October, we acquired Primeline, a specialty distributor of gourmet Italian products that generates more than $110 million in annual sales and will broaden our specialty and import assortment while adding complimentary capabilities to Pronto and our Broadline business. Since our start 45 years ago in South Florida, Primeline has been a pioneer in imported specialty foods. Over the past year, the company has delivered double-digit revenue growth while expanding margins, underscoring its attractive growth profile. We are excited to welcome the Primeline team to US Foods. Alongside this acquisition, we also repurchased $191 million of shares during the quarter, bringing year-to-date buybacks to $690 million. Taken together, Our third quarter performance reinforces my continued confidence in our ongoing ability to translate profitable volume growth and our self-help work into double-digit earnings growth, even in what remains a challenging operating environment. Next, I'll walk through the progress we are making across our four strategic pillars, beginning with our people and culture on slide four. Sustainable performance starts with a strong culture. one rooted in safety and supporting our communities. As our injury and accident rates improve, we are evolving our safety program from broad interventions to more targeted prevention. We are now combining operating data with AI-guided root cause analysis to better identify high-risk locations and behaviors. This allows us to take more targeted corrective action and reinforce accountability at every level. We are 95% complete with our center ride pallet jack rollout and remain on track for full deployment by year end. This initiative is helping to reinforce safer operating practices and sustain the progress we have made by significantly reducing one of our most serious injury types. Our work on safety is never complete. We remain committed to our path to zero and ensuring every associate returns home safely each day. Building a strong culture also means investing in our communities and in the next generation of talent for our industry. This year, we awarded scholarships to 20 students from 18 schools, with each student receiving $20,000 along with professional development opportunities as they pursue careers in culinary arts, hospitality, and related fields. Since launching the U.S. Food Scholars Programs in 2017, We have awarded nearly $3 million to more than 140 students. Turning to slide five, reliable service is critical to winning and retaining customers. We continue to improve product availability, order accuracy, and delivery performance across our network. Year to date, our operations quality composite improved approximately 10% from the prior year. This progress reflects more consistent execution and a sharper focus on the markets and processes with the greatest opportunity. This improvement was broad-based, including meaningful reductions in order markouts, which occur when an item of customer orders is unavailable, and truck shorts, which occur when an item is not delivered as planned. So far this year, order markouts have been reduced by 25%, while truck shorts improved 10%. For our customers, these improvements mean fewer disruptions and a more consistent service experience. For U.S. Foods, they improve customer loyalty and wallet share, drive efficiency, and reduce recovery costs. Turning to our growth pillar on slide six, we're investing in differentiated capabilities that expand our addressable market and strengthen customer relationships. Pronto remains a key driver of our independent restaurant growth and a powerful competitive advantage. The platform offers later cutoff times, Smaller order sizes and more frequent deliveries, giving customers greater convenience and flexibility while allowing us to compete more effectively with local and specialty distributors. Pronto has generated more than $1 billion in sales year-to-date, already surpassing last year's total. We now operate in 52 markets, with Pronto Next Day available in 38. We plan to extend Next Day to five additional markets by year-end. Following another quarter of strong double-digit growth, we remain on track for $1.3 billion this year and more than $1.7 billion in 2027. Importantly, we see opportunity to substantially grow Pronto well beyond these milestones. Our acquisition of Timeline has a broader assortment of specialty and imported Italian products that we can offer through Pronto and our extensive broad-line distribution network. We see an opportunity to scale this offering and expand our addressable market. I'd also like to share a few highlights on the progress we are making with our new local seller compensation plan. The simpler plan gives sellers greater visibility into how their actions translate into their personal earnings while aligning incentives more directly with our strategic priorities. Approximately 40% of our sellers are now compensated entirely through variable pay. and many of our top performing sellers have progressed through the program faster than we initially anticipated. As sellers progress through the program at different rates, we continue to provide the training, coaching and support needed to ensure a seamless transition. Importantly, our seller retention has remained strong throughout the rollout. Our sellers are the lifeblood of our company. We're equipping them with AI-enabled tools in Moxie to prioritize the highest value opportunities and respond more effectively to customer needs. Combined with the compensation plan's stronger alignment to our strategy, these tools free up sellers time to grow existing accounts and win new business. As these tools become increasingly embedded in the selling process, they will drive greater seller productivity and enable our existing team to support more growth. Beyond independent restaurants, our dedicated healthcare and hospitality teams are creating opportunities in two large, growing, and resilient markets. Our approach is consistent. Win new business through differentiated service and tailored offerings, then accelerate penetration through stronger customer relationships. These opportunities are supported by business solutions specific to each customer type. Our VITALS program helps healthcare customers improve patient satisfaction Manage labor costs and strengthen menu and retail performance. Similarly, our signature program combines technology, operational tools, and industry expertise to help hospitality operators improve labor efficiency and elevate their guest experience. Combined with our reliable service and national scale, these capabilities position us to capture more of the opportunity ahead. Turning to our profit pillar on slide seven, our top line growth, improved mix, and progress on our self-help initiatives translated into 10% adjusted EBITDA growth, 38 basis points of adjusted EBITDA margin expansion, and 18% adjusted EPS growth. Adjusted gross profit increased 5.7% to $1.9 billion in the third quarter, driven by increased volume and benefits from strategic vendor management. Importantly, Adjusted gross profit grew 170 basis points faster than adjusted operating expenses, demonstrating the consistent operating leverage generated by our self-help initiatives. We continue to make strong progress on strategic vendor management. By expanding the program across more categories and suppliers and using enhanced data analytics to identify new opportunities, We remain confident we will deliver more than $300 million of cost of goods savings over our three-year long-range plan ending next year. As we realize these benefits, we will continue to reinvest a portion to strengthen our competitive advantage. Beyond strategic vendor management, we remain focused on our goal of delivering 3-5% annual operating expense productivity. We are standardizing our warehouse and delivery processes with technology, increasingly enabling our teams to work more efficiently and effectively. Together, these efforts are helping us offset a portion of inflationary pressures, improve service levels, and create capacity to support future growth. What gives me confidence in the durability of our model is the breadth of our opportunity. We are consistently gaining market share with our target customer types while improving procurement, and productivity across our operations. Technology and AI will play an increasingly important role in driving our sustained growth over the next several years. Slide eight highlights the measurable value these capabilities are already delivering. We identify high value opportunities, prove the return and then scale capabilities across the enterprise. The AI initiatives we have deployed over the past two years are now generating more than $75 million of adjusted EBITDA across sales, supply chain, and enterprise functions. And we are on a clear path to ramp these initiatives to more than $110 million next year. Importantly, we see a significantly larger opportunity in the years ahead as AI adoption further expands and additional capabilities are deployed and become more deeply embedded in our workflows. We recently launched Scout AI, our new AI assistant within Moxie and our CRM platform, embedding AI capabilities directly in the tools our sellers use every day. Scout AI is evolving beyond answering questions to taking action and becoming an active partner for our sales force. By combining our proprietary AI models with frontier large language models, Scout will help resolve issues and automate administrative work. This enables sellers to spend more time serving customers and winning new business. And since introducing Visit Assistant Insights last quarter, we have rapidly expanded its use across our sales force. The tool helps sellers win back cases customers previously purchased from us and uses customer menus to recommend products they have not yet bought from us. We delivered more than 2.5 million customer-specific insights this quarter, up from 700,000 last quarter. More importantly, accounts supported by these insights are growing cases nearly 10% faster than accounts without them. Together, Scout AI and Visit Assistant are helping us build a more productive and differentiated selling model. As a result of the AI driven technology advancements we have deployed across the Salesforce over the last two years, going forward, we now expect seller headcount to grow at a low single digit rate versus our prior mid single digit target. These capabilities demonstrate how we are leveraging AI across our business to increasingly drive productivity. Before I pass it to Dirk, in September, The International Food Service Distributors Association inducted 19 U.S. Foods drivers into its 2026 Truck Driver Hall of Fame. This honor recognizes the food service industry's top drivers who have exceptional safety records and length of service, each with more than 25 years at U.S. Foods. It's a highly coveted honor for truck drivers in our industry. With Veterans Day just around the corner, I want to highlight two of our IFTA Hall of Fame drivers. both of whom are veterans. The first is Ronnie Holti from Grand Forks, North Dakota, who has 30 years of service at US Foods. The second is Charles Armitage out of Roanoke, Virginia, who has been a driver with us for 27 years. I thank both of them not only for their decades of service to our company, but especially for their bravery and courage in serving and protecting our great nation. Finally, I'd like to recognize all veterans within and outside of U.S. foods who have served in the U.S. Armed Forces. We are deeply grateful for your service, sacrifice, and commitment to our country. Let me now turn the call over to Dirk to discuss our third quarter financial performance and our updated 2026 guidance.
Dirk Locascio
Chief Financial Officer, US Foods
Thank you, Dave, and good morning, everyone. Our third quarter results demonstrate the strength of our value creation model. Profitable share gains and progress on our self-help initiatives supported adjusted EBITDA growth and margin expansion, while capital deployment enabled even stronger adjusted diluted EPS growth. Starting on slide 11, third quarter net sales increased 2.1% to $10.4 billion, reflecting total case volume growth of 1.3% and food cost inflation and mix of 0.8%. Lower than expected inflation, primarily in center-of-the-plate categories, was an approximate 100 to 150 basis point headwind to net sales. Independent restaurant case growth remained strong at 5%. Healthcare increased 3.3%, and hospitality grew 3.7%. While chain restaurant volume declined 1.5%, 50 basis points better than industry foot traffic as reported by BlackBox. Turning to profitability, third quarter adjusted EBITDA increased 9.9% to $555 million, and adjusted EBITDA margin expanded 38 basis points to 5.3%. The increase was driven by growth with our target customer types, gross profit improvement, and productivity gains from our self-help initiatives. Adjusted diluted EPS increased 17.8% to $1.26, outpacing adjusted EBITDA growth. Looking ahead, we expect adjusted diluted EPS to continue growing faster than adjusted EBITDA as we compound earnings, expand margins, and deploy our strong cash flow through disciplined capital allocation. Slide 12 shows the operating leverage we delivered in the quarter. Adjusted gross profit per case grew 170 basis points faster than adjusted operating expenses per case, driving strong growth in adjusted EBITDA per case. Adjusted gross profit per case increased 36 cents, or 4.3%, compared with the prior year. The increase was supported by profitable volume growth, strategic vendor management gains, and the impact of fuel surcharges. Our established surcharge mechanisms effectively passed through a meaningful portion of the year-over-year increase in fuel costs. We recovered approximately 70% of the increase during the quarter, compared with our typical recovery rate of 30 to 40%, reflecting disciplined execution across the organization. Adjusted operating expenses per case increased 16 cents, or 2.7%. with higher fuel expense represented nearly one half of the year-over-year increase. Selling costs were also higher as we carried additional seller headcount and supported sellers through the transition to 100% variable compensation. Productivity gains across our operations partially offset OPEX inflation. We view the additional selling costs as a prudent temporary investment in executing the transition thoughtfully. Retaining our sellers and positioning them to increase their earnings under the new plan. Retention remain healthy and we expect the new plan to drive greater seller productivity and profitable growth over time. As a result of these factors, adjusted EBITDA per case increased 20 cents or 8.6% to $2.53. Turning to slide 13. Our consistent cash flow generation and balance sheet strength Give us the flexibility to fund organic growth, return capital to shareholders, and pursue disciplined, accretive tuck-in acquisitions. Through the first nine months of the year, we generated nearly $1.2 billion of operating cash flow, fueled by earnings growth and effective working capital management. Investing in the business remains our first capital allocation priority. Year-to-date, we have invested $266 million in cash capital expenditures to support growth, strengthen our operations, and advance technology and productivity initiatives, while maintaining a focus on returns. Alongside these investments, we repurchased $191 million of shares during the third quarter, bringing year-to-date repurchases to $690 million. In October, we acquired Primeline, consistent with our disciplined approach to tuck-in M&A. The acquisition adds specialty capabilities that we can scale throughout our existing distribution network. We close the quarter with net leverage of 2.4 times, well within our target range of two to three times. This leverage position preserves meaningful capacity to invest in growth and respond to attractive capital deployment opportunities. Subsequent to quarter end, we completed a term loan refinancing that extended our debt maturity profile and increased liquidity. We entered into a new $810 million term loan due in 2033, priced 25 basis points below the term loan due in 2028. We used the proceeds to fully repay the 2028 term loan and reduce borrowings under other facilities. Now, turning to our updated guidance on slide 14. Based on our year-to-date performance and expectations for the balance of the year, we are tightening our fiscal year 2026 guidance ranges. We now expect net sales growth of 4-5%, adjusted EBITDA growth of 9-11%, and adjusted diluted EPS growth of 18-20%, supported by total case volume growth of 2.5-3.5%. Our updated outlook incorporates our latest view on the macro environment and our current assumptions for restaurant industry traffic, inflation, and fuel prices through the remainder of the year. Even against the more challenging backdrop, we remain confident in our ability to deliver within our updated guidance range, supported by profitable share gains with our target customer types and the measurable benefits of our self-help initiatives. As a reminder, Our full year guidance includes the impact of a 53rd week, which we expect to add approximately 1% to total case growth and adjusted EBITDA growth. More broadly, we remain confident in our ability to generate double-digit adjusted EPS growth over time as we execute our long-range plan and deploy capital across our strategic priorities. With that, I'll now pass it back to Dave for his closing remarks.
Dave Flitman
Chair and Chief Executive Officer, US Foods
Thanks, Dirk. Our strategy is working. Our differentiated capabilities and targeted investments are translating into market share gains. Pronto is expanding our addressable market. Across our sales force, stronger alignment around profitable growth and the momentum of our dedicated healthcare and hospitality teams are reinforcing those gains. At the same time, our continued technology leadership and AI applications are becoming an increasingly important driver of our performance in a clear competitive advantage. We are scaling AI-powered solutions that grow sales, improve productivity, strengthen seller effectiveness, and enhance how we serve our customers. And there is more to come. Our strong cash flow and balance sheet give us the flexibility to invest in the business and pursue accretive tuck-in acquisitions like Primeline while consistently returning capital to shareholders. We are executing against each of these priorities while maintaining a balanced approach The operating environment has become more challenging, but my confidence in our ability to deliver results has never wavered. We remain confident in our ability to deliver consistent adjusted EBITDA growth and compound adjusted EPS at a strong double-digit rate over time. More importantly, we are gaining profitable share while building a more durable company with meaningful opportunities to create long-term value for our associates, Thank you for your continued interest in U.S. Foods. With that, operator, please open up the line for questions.
Operator
Conference Call Operator
Thank you. At this time, I would like to remind everyone, in order to ask a question, press star followed by the number one on your telephone keypad. We ask that you please limit your questions to one question and one follow-up. We'll pause for a moment to compile the Q&A roster. Your first question is from Jacob Aiken Phillips with Milius Research.
Jacob Aiken-Phillips
Analyst, Melius Research
Hey, good morning, everyone. Hello, Jacob. You're lowering the ongoing seller headcount growth target from mid to low single digits because of some of the productivity tools that you've deployed. What have you seen in, like, seller capacity or production that gives you confidence you can sustain the same independent growth ambitions with fewer new hires? Why not just continue to grow a bit to a digit and get even faster growth?
Dave Flitman
Chair and Chief Executive Officer, US Foods
Yeah, appreciate it. Great question, Jacob. Let me just give you a little context on specifically why we made that change and why we feel now is the right time for it. So if you think about our digital leadership, you know, that's been 15 years in the making. We just left our fourth year having Moxie, which is a great tool, and we've embedded a lot of capabilities in that for our sales force. You couple that with the seller compensation plan, and you heard us talk about in our prepared remarks the way the team is ramping up. We're a little bit higher in terms of people on full commission than we expected to be at this point. We've got line of sight to that continuing, really embracing the journey very well. You think about the macro backdrop and the fact that our independent case growth maintained that strong 5% in a quarter where Sarkana says independent restaurant foot traffic was down about 40 basis points from Q3. We're seeing all the behavior changes that we like to see. You overlay on top of that the recent things that we've talked about over the last couple years on AI and the way we've embedded it in the seller tools. I'll just take you way back to a couple years ago when we started with the automated order guide. Things like AI-powered search that we've enabled our customers to search our tools and understand our inventory. The way we've embedded prospecting, we've talked about that, the effectiveness of that. We just talked about Visit Assistant and Scout AI. These are comprehensive, game-changing technology capabilities that are really driving the effectiveness of our Salesforce. And we believe now is the right time, given the productivity that we're seeing, to drop that target down. We may change it over time, but we think now is the right time to lean in hard with the maturity of our Salesforce, the great progress we're seeing as people ramp up in the new commission system. to drop that target down. And as I said in the prepared remarks, there's more to come on the AI front. We're leaning into this hard, and we've talked about it here on the call. More to come in a big way. Love the way our team is really embracing the technology and that capability, and we're just seeing a continued ramp up in the productivity of the sales force.
Jacob Aiken-Phillips
Analyst, Melius Research
And then the follow-up is on the AI piece. You quantified the $75 million growing into next year. How should we understand the overlap between your existing procurement and productivity initiatives, and how much of that increase should translate into incremental earnings versus reinvestment? Thank you.
Dirk Locascio
Chief Financial Officer, US Foods
Morning, Jacob. This is Dirk. We're quite pleased, and I think the amount that we've talked about hopefully demonstrates all the comments we've made prior about concrete solutions that generate value, and that value comes really across Thank you for joining us. The key message is the things that we've been doing are generating value and they will generate value. And this is just the tip of the iceberg for us. We, as I think I commented last quarter, Dave commented, we're really moving from more of the point solutions to looking at end-to-end process rewiring and reengineering and how AI fits into that. We've got some good things we're starting to work on and expect to see more meaningful value. Our expectation is the value that comes from AI in the future is Your next question is from Edward Kelly with Wells Fargo. Yeah, good morning, guys.
Edward Kelly
Analyst, Wells Fargo
Dave, I wanted to ask you, and well, I guess you and Dirk, you guys have been successfully battling some incremental industry pressures all year and delivering strong results, including this quarter, by the way, right? What's different about Q4 with the guide on EBITDA growth a touch lower than what you've been doing? Could you just maybe sort of parse out some of the incremental headwinds that were thinking about. And then as you look forward into next year, a lot of these headwinds either start to lap or potentially even get better. I'm just curious as to how you're feeling about the ability for the business to reaccelerate off of Q4 next year.
Dirk Locascio
Chief Financial Officer, US Foods
Morning, Ed. Dirk, good question. So really, it's two primary things that changed from Q3 to Q4. So selling cost, as we've talked about, is a temporary headwind. Thank you for joining us. to your last question. You know, we'll obviously give our guidance in February, but we don't think there's anything to read into here. Our expectation is our ALGO remains well on track and our execution continues to support what we think is strong EBITDA growth and EPS growth over time.
Edward Kelly
Analyst, Wells Fargo
Okay. And then maybe just a follow-up on independent case growth. Can you talk A little bit about the cadence during the quarter, you know, what you've seen so far at Q4 to date and your confidence in the ability to sustain sort of a mid-single-digit rate. And as part of this, just kind of big picture, just curious as to what you're seeing competitively, you know, right now, especially as, you know, peers sort of contemplate what to do with fuel surcharges with these customers, et cetera.
Dave Flitman
Chair and Chief Executive Officer, US Foods
Yeah, thanks. This is Dave. Really pleased with the 5% consistency from Q2 to Q3 in independent case growth. And as I mentioned, it looked like the industry backed up a bit in Q3. Our performance in the third quarter was fairly consistent throughout the quarter. I would say that we saw a slight acceleration in September. That was followed by some softness in the first two, three weeks of October, which has since re-accelerated in the last, I'd say, two to three weeks and We're at or better than we came out of Q3. Feeling really good about the momentum. Importantly, I talked about it on the call, our two-year stack on independent case growth, over 9% at this point. Really good momentum. Feel great about the future. Importantly, as we started to talk about the Salesforce productivity and the things that we're seeing there, all the behavior changes that we anticipated around the sales comp change are really starting to get great traction. and we've got confidence in Q4 and beyond that we're going to continue to take share.
Edward Kelly
Analyst, Wells Fargo
Thanks guys.
Dave Flitman
Chair and Chief Executive Officer, US Foods
Thank you.
Operator
Conference Call Operator
Your next question is from Lauren Sieberman with Deutsche Bank.
Lauren Siebert
Analyst, Deutsche Bank
Hey, thanks a lot. I wanted to just ask on like the total case growth dynamics and it's been in the very low single digit. A lot of that's a function of the pressure on the all other national chains, I guess, independence, health care, hospitality, all quite strong. How important is like the all other national segments to like the EBITDA growth algorithm? And to what extent do some of these losses of like open capacity for some of your key customer segments?
Dave Flitman
Chair and Chief Executive Officer, US Foods
Yeah, importantly, you know, just start with our targeted customer types, Lauren, and I'll get to your question here in a second. But I just talked about independents really feel great about the momentum in health care and hospitality. Importantly, we've got line of sight to great pipelines there. in Q4 in the first half of 2027. So feel the consistency is there, the performance is there, 24 quarters in a row, healthcare market share 22 with independents. Our target customer types and where we're leaning in the hardest are doing extremely well. Feel great about that. I was pleased, you know, relative to Black Box, our chain business performed about 50 basis points better in the quarter. Importantly, we've got some line of sight to new business there that'll start to onboard Late Q1 and into Q2 should provide some nice tailwinds for the back half of 2027. And then as you dig into the all-other category, which is a combination of a lot of things, just remind you of a couple points. We lost in retail a customer that everybody would recognize that shut down their retail operations. We will lap that at the end of Q1. We'll still be ahead of wind here in Q4. Secondly, just in the government business, and this is a good thing for humanity, we didn't have the wildfires that we had in Q3 of last year in Los Angeles, and that was a headwind relative to that government business. And then in education, honestly, we've lost some business there, as we saw some competitors, particularly one large competitor, chasing that business to the bottom, and that's just not something we're going to do, because to your point, this is not the most profitable pieces of our business. and we're not going to chase empty cases. And so some headwinds there, some of it will persist into the first quarter of next year, but feel like we've got line of sight to continue to drive growth and we'd expect to see continued acceleration as we get into the first and second half of next year.
Lauren Siebert
Analyst, Deutsche Bank
Great. And then to follow up on the competitive point, any more you can share on what you're seeing in the competitive environment across different segments of pickup and activity? Whether it's health care, hospitality, it sounds like in the education business and anything in the independent restaurant side, an acceleration upfront or any of that would be helpful.
Dave Flitman
Chair and Chief Executive Officer, US Foods
Yeah, outside of my comments there on education, which I think were quite specific to certain markets, nothing that I would comment on that's inconsistent with anything that we've been saying. This is a very competitive industry all the time. It ebbs and flows usually based on certain markets and activities going on at the time. We've got to be on our game all the time from a service standpoint, from a pricing standpoint. But I wouldn't say anything has dramatically stepped up here in Q3 or even early Q4.
Operator
Conference Call Operator
Great. Thanks so much.
Dave Flitman
Chair and Chief Executive Officer, US Foods
Thank you.
Operator
Conference Call Operator
Our next question is from John Heinbeichel with Guggenheim Securities.
John Heinbockel
Analyst, Guggenheim Securities
Dave, can you touch on lines per account, right, and how that's performing today? and I'm curious, you know, when you look forward between the Italian acquisition, you know, seller maturation next day, pronto next day, there are ample tools here, right, to drive that higher. How do you think that plays out and how much improvement can you drive?
Dave Flitman
Chair and Chief Executive Officer, US Foods
Yeah, just first part of your question, John. Really pleased with our net new account generation there, five and a half. You know, that's accelerated over the past five or six quarters. Q3 was the strongest that we've had in more than three years. So the focus that our sales force has had on minimizing lost business and accelerating opening new business is strong and continues to gain momentum. Lines per customer up a bit. Cases per line flat to slightly down. And I think that's where the foot traffic pressure shows up, as we've talked about before. We're really excited about this Primeline acquisition. You couple that with Pronto and all the great momentum we've had. That success in Pronto has really led us to think a bit differently about the competitive landscape and what we can do with that. I could talk all day long about Primeline. Dennis Landy runs a great business there. He inherited that business from his first-generation business. Immigrant parents that came over from Italy, started the business in South Florida in the early 80s. Dennis has been running it for about 20 years. Really opens the aperture to high-end Italian specialty imports. Think about Parmesan cheese, wheels of it, cured meats, extra virgin olive oils, imported pastas, premium double zero flour, those sorts of things that open the high-end Italian business for us. and so just linking it back to Pronto as we've talked a lot about what Pronto the gap Pronto filled for us was the service model that enabled us to compete with the specialty suppliers. What acquisitions like Primeline do is we thought more about where we can take Pronto is really opens our aperture around what that can be in terms of different areas of the specialty business. So if you think about for Pronto what I've always said is We've got a lot of those great products in our distribution centers. When you think about center of the plate produce, those sorts of things where you see a lot of specialty suppliers, we hadn't really thought a lot about things like specialty Italian and those imported products until recently. And I think our success in Pronto is basically what enables it and gives us the right to think differently about that. And this is an opening of maybe a $20 or $30 billion TAM for us. So we're excited about it. We think we bought a great business here. and we're going to scale up both in our broad line business as well as Pronto.
John Heinbockel
Analyst, Guggenheim Securities
Well, let me follow up on that then because I think, right, Primeline's in five markets. So you can do two things, right? You can take the whole assortment to more markets and then you can take select items into existing opcos. How do you think about staging that and doing it sort of at the right pace?
Dave Flitman
Chair and Chief Executive Officer, US Foods
Yeah, I think, you know, we've got opportunities and that's why I commented in the script there that, you know, we've got opportunities within Pronto as well as our broad line business. I think what you'll see us do through time is a little bit of both, John. I don't think there's going to be any limit on that.
Mark Carden
Analyst, UBS
Thank you.
Dave Flitman
Chair and Chief Executive Officer, US Foods
Thank you.
Operator
Conference Call Operator
Your next question is from Kelly Benia with BMO Capital Markets.
Kelly Bania
Analyst, BMO Capital Markets
Good morning, Dave and Dirk. Thanks for taking our questions. I wanted to go back to the seller, the variable compensation model. You noted the data point that 40% are now on that. I was wondering if you could just share a little bit more just how, if you would be willing to, how different the local case growth performance is with that cohort of sellers versus the other 60% that have not transitioned yet. and also you mentioned that some are really progressing through the transition at a faster pace and just wondering if you can share how that's working and if there's a more updated and accelerated timeline to get to completion of this transition.
Dave Flitman
Chair and Chief Executive Officer, US Foods
Yeah, so, you know, very good question and I would say, Kelly, it's performing exactly like you would expect. So those sellers that are ramping up faster than others tend to be our more tenured and more experienced sellers. who are eager to drive growth and make more money. But it's not that the 60% aren't. It's just that you think about their tenure is less. They're newer to the sales force. But I'm pleased on both ends. I'm really pleased that we've seen a bit faster acceleration than we expected going into the 40%. Continue to see good momentum here in Q4. But I'm also pleased at the way the other 60% is embracing the new comp model and ramping up just as we would hope. and so feeling really good about it and where it's going. I know there was a lot of consternation as we've been talking about that over the last 18 months. We watch it closely. We're still supporting them with a lot of training and support that will continue, but this thing is going really well.
Kelly Bania
Analyst, BMO Capital Markets
Thank you. And just maybe to follow up around the comment about More of a low single digit kind of Salesforce headcount going forward. I presume that is maybe a 27 comment and beyond, but maybe you can clarify that. And do you see that even eventually transition to being a steady state Salesforce or do you see kind of low single digit for the foreseeable future?
Dave Flitman
Chair and Chief Executive Officer, US Foods
Yeah, for the foreseeable future. We'll have more to say about where it might go in the future whenever that gets here. But I feel like now is the right moment. to take that step down. And look, I said in the script and I want everyone to understand, the sales force is the lifeblood of this company and it always will be. So I take nothing away from that. This is purely a reflection of the productivity gains that we're making in the sales force and that switch over to 100% variable compensation, which is enabling our sellers to be much more productive through the course of time. We may come back and increase it again over time, and I'm reserving all rights, but we think now this is the right moment to make the change that we just talked about.
Kelly Bania
Analyst, BMO Capital Markets
Thanks, Dave.
Dave Flitman
Chair and Chief Executive Officer, US Foods
Thank you.
Operator
Conference Call Operator
Your next question is from Alex Slagle with Jefferies.
Alex Slagle
Analyst, Jefferies
Hey, thanks. Good morning. Just wanted to follow up a little more on the net new account growth, which we talked about was really good and an opportunity to drive further penetration and lines for drop. Is there an element of that where the assortment on the value tier or the value-oriented private brands, is there an opportunity to broaden that assortment? I imagine a lot of customers, and that's still key, finding ways to save. Are there opportunities to broaden what you offer on that front?
Dave Flitman
Chair and Chief Executive Officer, US Foods
Absolutely, Alex. We started to lean into that value tier offering with our brands a couple quarters ago and continue to develop The right product portfolio there, given all the pressure. And man, this is a resilient consumer in this industry. And we're really pleased the way things are holding up. The industry is resilient. The consumer is resilient, given all the pressures. But there has been a shift to more value. I think that's well noted across the space. And that's not a new thought. And so, yeah, to your point, there's opportunity there. We're leaning into that opportunity and feel good about our brand portfolio. And we're expanding it where it makes sense.
Alex Slagle
Analyst, Jefferies
Okay, and a quick follow-up. Are there changes to the service model or investments required in Pronto to sort of support the shift toward the more differentiated specialty areas along the lines of the prime line path?
Dave Flitman
Chair and Chief Executive Officer, US Foods
Yeah, great question. We don't anticipate that to be the case to any meaningful extent, but obviously we're thinking through that with Dennis and our team in Pronto kind of real time. Thanks. Thank you.
Operator
Conference Call Operator
Your next question is from Peter Thala with BTIG.
Peter Saleh
Analyst, BTIG
Great. Thanks for taking the question. I wanted to follow up maybe on the inflation outlook. I think you mentioned inflation was a little bit less than expected and maybe a little bit of a headwind in 3Q. What's the thought process on what's driving that? How does the fourth quarter look and any thoughts on the expectations heading into 2027?
Dirk Locascio
Chief Financial Officer, US Foods
Morning, Peter. That's Dirk. A few thoughts or comments, first of all, on the Q2 to Q3. So the deceleration from the 2.3% to the 0.4% Q2 to Q3 was really entirely driven by center of the plate categories for us. Outside of the center of the plate, you had some puts and takes, but they were largely neutral from Q2 to Q3. And so the categories of less beef inflation, poultry, pork, Those are not different than what others have talked about. I think when we go to the fourth quarter, our expectation is a little bit of acceleration from what we saw in Q3. I think it's early for 2027. You've heard me say plenty of times I've learned a long time ago that my crystal ball isn't all that accurate on this. But I'll just remind you back to when you have smaller changes like this, especially when it's in proteins, it's more of an impact on sales than it is on EBITDA. So our expectation, even if it stays at this lower level, it doesn't really change the outlook for how we think about earnings growth.
Peter Saleh
Analyst, BTIG
Got it. And then just any comments on geographic and or cuisine strength or weakness in the quarter, anything that's changed from 2Q?
Dave Flitman
Chair and Chief Executive Officer, US Foods
Nothing remarkable, Peter. I think we had fairly consistent performance in the third quarter across our four geographic regions. Maybe a slight tick down in the Northeast, but that's our fastest growing region this year. Maybe a slight tick up in the West, but pretty good strength across the board there. I would say in the cuisine types, bar and grill is our core strength. Italian, the Hispanic segments, those were all areas that grew in the industry and we gained share in each of those. So I'd point to those as some of the core strengths for us.
Peter Saleh
Analyst, BTIG
Thank you.
Dave Flitman
Chair and Chief Executive Officer, US Foods
Thank you.
Operator
Conference Call Operator
Your next question is from Brian Harbor with Morgan Stanley.
Brian Harbour
Analyst, Morgan Stanley
Thanks. Good morning, guys. I had a question about that comment you just made. Where do you think that there's kind of the most compelling share gain opportunities these days? I guess share gains plus where do you see it just being a more attractive segment generally that you feel like you haven't appropriately targeted in the past?
Dave Flitman
Chair and Chief Executive Officer, US Foods
I don't know that it's areas that I'd say, Brian, that we haven't targeted, but I'd point to some of the ethnic areas where we're a bit under-indexed relative to our average independent market share. So areas like I just highlighted in those two, the Hispanic and Italian, are areas that we've focused on and targeted and really pleased to see that we're gaining share in those from a relatively smaller position than our core business.
Dirk Locascio
Chief Financial Officer, US Foods
The other thing that we do get excited from a restaurant type is, Dave made the comment earlier, just prime line and that opportunity to really unlock more of the higher end restaurant space and that addition of all those imported products, specialty products, is part of that strategy to continue to grow our share in that part of the market as well.
Brian Harbour
Analyst, Morgan Stanley
Okay, got it. Dirk, just in thinking about 4Q, You kind of talked about your trends over the last month. I guess, was your macro assumption from a traffic perspective that it's kind of similar to 3Q or that it's a little bit softer? And with fuel, do you assume that the recovery through surcharges is similar to what you did in 3Q? Do you assume it's more similar to your Your kind of baseline, I guess, how do you frame your assumptions there?
Dirk Locascio
Chief Financial Officer, US Foods
Sure. For fuel, we assume it stays in that 70% range that we've been at. To your point, our assumption is the macro broadly, whether it's traffic, fuel, etc., stays pretty similar to where it's at right now. So we don't assume much better or much worse. Our expectation is overall on case growth specifically that we do strengthen in the fourth quarter from some of our own internal performance. But overall assume the macro pretty constant through the fourth quarter.
Operator
Conference Call Operator
Your next question is from Mark Cardin with UBS.
Mark Carden
Analyst, UBS
Good morning. Thanks so much for taking the question. So I wanted to start by digging a bit into what you're seeing on the hospitality side. Still strong. Pace of growth slowed a little bit relative to last quarter. Are you guys seeing any impacts from cost of living pressures picking up in this space? How did growth compare between your lodging and non-lodging channels and what's the reception been on Signature to date? Thank you.
Dave Flitman
Chair and Chief Executive Officer, US Foods
Morning, Mark. Appreciate the question. First of all, let me just start with the big picture. We've got great technology. So think about Signature as that platform that we launched this spring that's analogous to vitals and healthcare. We wrap our core technologies with great expertise in the space. We've talked in the past about our over-indexed and lodging. and our shift to areas of more entertainment. So I would say the strength in momentum is shifting just as our targeted approach is shifting a bit, but feel really good about the pipeline in both healthcare and hospitality, not just in Q4, but as we've got line of sight into the pipeline for the first half of next year, feel like that momentum will change with strength. And so we've got good momentum, great expertise, feel like we'll continue to take share and and lean into it quite aggressively. So feel good about it, not just short term, but also long term.
Mark Carden
Analyst, UBS
Great. And then as a follow up on fuel, you called out the elevated recovery rate again this quarter. Does that continue in 4Q or does that start to normalize?
Dirk Locascio
Chief Financial Officer, US Foods
Our expectation is the recovery rate in 4Q is similar to what it was in Q3, so around that 70% range.
Operator
Conference Call Operator
Your next question is from Andrew Charles with TD Cowen.
Andrew Charles
Analyst, TD Cowen
Great, thank you. Dave, you talked about in the past how the Salesforce compensation transition would take about two to three years. And I'm just curious, given the fast and expected start, your comments on the moderate level of hiring and the impact of the AI tools, is that still the right timeline or do you now expect that to go a bit faster? I appreciate the question, Andrew.
Dave Flitman
Chair and Chief Executive Officer, US Foods
It may go a bit faster. Early days still, you know, we're We're a full quarter and a month into this thing, but feel really good about it. And the fact that we've got 40% on full commission now is a bit ahead of the pace that we expected. So it may pull back a bit. That three years may be a bit long, may be more solidly linked to the two-year range. Time will tell. We'll continue to give updates as we progress.
Andrew Charles
Analyst, TD Cowen
And then the AI cost savings, you talked about $75 million that you guys have seen ramping to $110 million. How does that split just between gross margin benefits, SG&A, versus perhaps distribution productivity?
Dirk Locascio
Chief Financial Officer, US Foods
Andrew, it's Dirk. It goes across those. The biggest portion of it is from incremental sales and margin that it's generated over time. And then the ability to productivity is a driver, but the lesser amount. And I would just come back to what Dave commented on a few things, whether it's and many more. Thank you for joining us.
Dave Flitman
Chair and Chief Executive Officer, US Foods
We leaned in heavily to the sales force a couple of years ago as we started this thing. And I think to Dirk's point, as we've had great success there and thinking more about some transformational opportunities that may be more productivity focused as we gain our confidence and really understand some of these large language models and how to apply them effectively to the business. So we're excited about what we've done, but even more excited about the contributions coming in the future.
Andrew Charles
Analyst, TD Cowen
Very helpful. Thank you.
Operator
Conference Call Operator
Your next question is from Raul Crow with JP Morgan.
Rahul Krot
Analyst, JPMorgan
Hey, guys. Thanks for all the color. Dave, I wanted to talk about physical automation, given you guys are already leading on the workflow adoption and automation. Update us on the inventory scanning, robot pilot. Are we on track to expand this for the new six locations or so you guys talked about? What other purpose-built opportunities might there be in the near term that you can look at or work with vendors to accelerate and lead that option in the industry? And specifically for this industry, the challenge is mainly around handling differences in the packaged versus perishables.
Dave Flitman
Chair and Chief Executive Officer, US Foods
I think we're excited about automation. I'll break your question up. So the second part of it around the inventory robotics that we've talked about previously, we started that in one location. We're expanding that to a few more pilots. As Dirk's commented in the past, it's basically the cost of one human, and it counts the inventory quite accurately and does it within 24 hours. So it's really good. So we expect more contributions to that going forward. Our automation in Aurora is going well and stable. We're learning a lot through that process and how we might apply that technology in other locations. We've got an expansion underway in Texas right now that we'll take those learnings from Aurora and apply it to. And importantly, to your other question around robotics, I think there's huge opportunities going forward around that that we'll likely explore through the course of time as well. We've got our legs under us around automation and how to apply it. As the technology continues to evolve, we'll grasp those opportunities and apply them effectively to the business.
Rahul Krot
Analyst, JPMorgan
Thank you.
Dave Flitman
Chair and Chief Executive Officer, US Foods
Thank you.
Unknown
Analyst, Wolf Research
This talk with Wolf Research. Good morning, guys. Thanks for taking my question. I just wanted to ask, with more sellers on full commission than you plan and private label being one of the things that the new plan rewards, are you seeing private label penetration go up? And if you can quantify where it is now with independence versus that 52% that you said last quarter. Thank you.
Dirk Locascio
Chief Financial Officer, US Foods
Good morning. So it's still around that 52%. What's interesting, though, we are seeing some shift within there of People, again, driving private label in some cases, more profitable private label that are better fits for customers. And so, again, that's one of the things that the plan does recognize and reward. So, overall, it's doing the benefit. I think the flats, kind of quarter over quarter with private label, we continue, we have grown that year over year. It's just it's not growing faster than the rest of the business. And some of that is what Dave alluded to earlier with the value is We continue to look for those opportunities, whether it's through private label or other opportunity buys, to offer value to customers. Sometimes that comes in non-private label, and our goal is to continue to help customers feel like they're getting value from U.S. foods. But we still think private label is a big opportunity for us, and we will continue to grow it over time.
Operator
Conference Call Operator
Thank you. Your final question comes from the line of Danilo Gargiulo with Bernstein.
Danilo Gargiulo
Analyst, Bernstein
Good morning. I was hoping you could give a little bit more color on the dynamic of your Salesforce hiring pace and productivity on your EBITDA. Specifically, if I heard correctly, the selling cost is going to be a temporary headwind of about one point in the fourth quarter, a little bit less so in first quarter next year, and then eliminated afterwards. But then after that point, will we then see EBITDA benefit since your hiring levels are a little bit lower, or are you assuming no change? and to the extent that you are going to see some tailwind, what is the percentage impact on EBITDA that we should be expecting at that point?
Dirk Locascio
Chief Financial Officer, US Foods
Morning, this is Dirk. I'll start with the latter part. So as we slow the pace of hiring, those cases, as we still sell growth cases, Thank you for joining us. overall, their earnings and their effectiveness with our end customers.
Danilo Gargiulo
Analyst, Bernstein
Thank you. And then I was wondering if you can comment on the state and maybe pipeline of your M&A. I mean, if you're observing the food distributor space right now, it seems like the local independents are struggling a bit, you know, with the diesel cost going up, you know, track availability not being particularly healthy right now in the state. So do you see a more elevated level of pipeline for M&A? And if so, like, Will that tweak a little bit temporarily how you're thinking about your capital allocation? And thank you.
Dirk Locascio
Chief Financial Officer, US Foods
Sure. Well, I would tell you our M&A pipeline is probably as busy as it's ever been, or at least as I can remember, that the team's active. But what that means is, again, we're going to be discerning as we go through there and many of them in earlier stages as we go through what's the right fit for us, what's the right value, etc., I think as you've heard us talk about, Primeline is a great example of one we're excited to have completed and welcome them to the U.S. Foods team and what we can use from that business to support our growth. So we'll give an update over time, but very pleased with the robustness of the pipeline our M&A team has right now. Thank you.
Operator
Conference Call Operator
There are no further questions at this time. I'll now turn the call back over to Mr. Michael Neese for any closing remarks.
Michael Neese
Senior Vice President, Investor Relations, US Foods
Thank you for your time today and your interest in U.S. foods. Have a great day.